Transportation Case Studies

Case Study: Bank Case Study/Scheduled Route Business

Continental recently partnered with a major Chicago Bank to manage the routed delivery needs of their branches. Utilizing state of the art software, along with the experience of our management team we were able to offer the Bank a significant cost savings and improved efficiencies over the three year term of the contract. Our mix of business allowed us to make best use of our current workforce without having to expend significant cost in hiring additional staff to fulfill the requirements of the contract.

Case Study: Early Morning Delivery of Parts

Continental offers our clients an opportunity to have their products delivered early in the morning well before UPS or FEDEX would or could guarantee. We offer alternatives to the standard methods of shipping by customizing our delivery network to offer a lower priced option to clients requiring early a.m. delivery. This service is being provided to a supplier of transmission parts that needs a courier company capable of delivering products to retail shops prior to the start of business. We accomplished this by partnering with the customer to deliver the parts in large overnight boxes located on the shops’ premises before 8:00 a.m.

Case Study: U.S. Mail Pickup and Delivery

Continental has been a leader in providing early morning delivery of mail to a variety of clients, specifically insurance companies and credit card companies. These industries receive payments from customers and require a service to deliver their mail early in the morning so that their staff can process payments in a timely fashion. By working with local Post Offices, Continental was able to assist a large credit card processor in posting their payments to their bank account on a same day basis. Once processing was complete, we station a driver at their facility to deliver the checks to a major downtown bank which allows the credit card company to earn interest on those payments. Our client finds that this an effective utilization of our service as opposed to waiting for their daily delivery of mail through the local Post Office.


Logistics Case Studies

Project: 2005 Major Mass Merchandiser Themed Event

Fulfillment Challenge: To fulfill a national Major Mass Merchandiser Event in 3,151 Stores in one day, with 16 kit varieties, with 28 different vendors.

Continental's Solution: All materials required shipping 5 days prior to the promotion, to ensure merchandisers could inventory kit contents. This task was accomplished with all materials being delivered, error free. Continental was committed to keeping shipping cost down, and achieved this by shipping all materials directly to the stores, with labels and instructions supplied in both English and Spanish. Each Gaylord had a unique skid label identifying how the skid was to be loaded onto the truck and where it was to be delivered. This ensured required space was available on each LTL. Continental was able to meet all of the Mass Merchandiser's standards and managed the entire project with Continental’s sophisticated technology.


Project: 2004 Sorrento In-Store Product Demonstrations

Fulfillment Challenge: To increase the Sorrento products in the food industry by developing a national in-store marketing campaign. Provide support to national marketing firm in warehousing, packaging, kit assembly, order fulfillment, shipping and tracking.

Continental's Solution: Receive an annual supply of all promotional and generic items for the kit assembly. Bar-code-label each content item with a specific project number to support all chain specific kits. Assemble 12 kit variations based on kit specifications designed by the client. Ship completed kits across the United States to demonstration agencies through our transportation services. Provide support in tracking, return, and re-shipment of all kits. This task was accomplished with all kits being delivered, error free and 100% execution by the demonstrators at the store level.


Project: Dr. Villareal’s Estrella Tooth Whitening Kit

Fulfillment Challenge: To support Estrella’s Hispanic radio commercials and television informercial ads with order fulfillment, kit assembly and shipping of Estrella Tooth Whitening product to customers homes.

Continental's Solution: Receive all product from Dr. Villareal to assemble kits for purchase and shipping to Hispanic Community. Continental provided order processing, kit assembly, shipping and COD payment collection. Order turn around time was immediate. All orders received in by 2:00 p.m. kitted and shipped the same day. Shipments were tracked to ensure timely delivery and collection of payment.

Continental was able to exceed all Dr. Villareal’s expectations, orders were shipped and delivered on-time and COD payments were collected and processed.